Tao, J., & Collins, B. K. (2020). Local government performance transparency: The impact of state open records laws. In R. Hanson & E. Zeemering (Eds.), Cooperation and conflict between state and local government. Roman & Littlefield.
Collins, B. K., Kim, H. J., & Tao, J. (2019). Managing for citizen satisfaction: Is good not enough? Journal of Public and Nonprofit Affairs, 5(1), 21–38. http://jpna.org/index.php/jpna/article/view/163/257
Shi, Y., & Tao, J. (2018). ’Faulty’ fiscal illusion: Examining the relationship between revenue diversification and tax burden in major US cities across the economic cycle. Local Government Studies, 44(3), 416–435. https://doi. org/10.1080/03003930.2018.1433662
Manuscripts Under Review
Abutabenjeh, S., Dimand, A. M., & Tao, J. (2021). Determinants of collaborative governance: Lessons learned by assessing cooperative public procurement (R & R).
Collins, B. K., Keyes, L., & Tao, J. (2021). Sustainable age friendly cities: Planning for diverse consumer patterns in public places for aging populations (R & R).
Collins, B. K., Keyes, L., & Tao, J. (2021). Aligning policy, place and public value: Planning age friendly cities in municipal organizations (R & R).
Manuscripts in Preparation
Tao, J., & Collins, B. K. (2021). Do participation channels matter in managing citizen satisfaction?
Tao, J., & Collins, B. K. (2021). Does the use of different Customer Relationship Management(CRM) technologies matter in managing citizen satisfaction?
Tao, J., & Collins, B. K. (2021). Institutional impacts on information disclosure among U.S. Local governments: Evidence from local governments in Arizona and Colorado.
Manuscripts Under Review
Tao, J. (2020, May 29). Cooperative purchasing of smart city technologies: An institutional collective action perspective. American Society for Public Administration’s 81th Annual Conference, Online Panel.
Tao, J. (2019, September 6). Cooperative public purchasing of smart technologies: An institutional collective action perspective. 2019 Southeastern Conference for Public Administration, Baton Rouge, LA, USA.
Tao, J., & Collins, B. K. (2019, March 12). Do traditional citizen participation and E-participation make a difference in terms of their effects on citizen satisfaction? American Society for Public Administration’s 80th Annual Conference, Washington DC, USA.
Tao, J., & Collins, B. K. (2019, March 9). Do traditional citizen participation and e-participation make a difference in terms of their effects on citizen satisfaction. Founders’ Fellows Panels at American Society for Public Administration’s 80th Annual Conference (Invited), Washington DC, USA.
Tao, J., & Collins, B. K. (2019, January 19). Do 311 systems influence citizens’ perception of local government service quality? 2019 Southern Political Science Association’s Annual Conference, Austin, TX, USA.
Quasi, A., Collins, B. K., & Tao, J. (2018, March 10). Regional organizations and interlocal cooperation on stormwater regulation: The case of separate StormSewer system. American Society for Public Administration’s 80th Annual
Conference, Denver, CO, USA.
Tao, J., & Collins, B. K. (2018, March 9). Does higher perceived government performance lead to higher performance transparency? Evidence from U.S.. Local governments. 2018 Deil S. Wright Symposium at American Society for Public Administration’s 79th Annual Conference (Invited), Denver, CO, USA.